PRIVACY POLICY
THC HAIR REPLACEMENT ACADEMY LIMITED is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (GDPR).
### 1. **Information We Collect**
**a. Personal Data:**
When you register for our online courses, we collect personal data including your name, email address, phone number, billing address, and payment information.
**b. Usage Data:**
We may collect data on how you use our website, such as IP address, browser type, pages visited, and time spent on each page. This helps us improve our services.
**c. Cookies:**
We use cookies to enhance your experience on our site. You can control cookies through your browser settings, though disabling cookies may affect your use of our services.
### 2. **Legal Basis for Processing Your Data**
We process your personal data based on the following legal grounds:
- **Contractual Necessity:** To fulfill our contractual obligations, such as processing your course registration and payments.
- **Legitimate Interests:** To improve our services, communicate with you, and ensure the security of our website.
- **Consent:** For sending you marketing communications, if you have provided consent.
### 3. **How We Use Your Information**
We use your data to:
- Register and manage your participation in our online courses.
- Process payments and send necessary communications.
- Improve our services and website performance.
- Respond to your inquiries and provide customer support.
- Send you updates, newsletters, and promotional materials, subject to your preferences.
### 4. **Data Sharing and Disclosure**
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors and email service providers. These parties are contractually obligated to protect your data and use it only for the purposes specified by us.
We may also disclose your data if required by law or to protect our legal rights.
### 5. **International Data Transfers**
If your data is transferred outside the UK, we ensure that it is protected with appropriate safeguards, such as standard contractual clauses or other legally accepted mechanisms.
### 6. **Data Retention**
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.
### 7. **Your Rights Under GDPR**
Under GDPR, you have the following rights:
- **Access:** You can request access to the personal data we hold about you.
- **Rectification:** You can request correction of any inaccurate or incomplete data.
- **Erasure:** You can request the deletion of your personal data under certain conditions.
- **Restriction:** You can request that we limit the processing of your data.
- **Data Portability:** You can request a copy of your data in a structured, commonly used, and machine-readable format.
- **Objection:** You can object to the processing of your data for certain purposes, such as direct marketing.
- **Withdraw Consent:** If we process your data based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at [[email protected]].
### 8. **Data Security**
We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no security measure is entirely foolproof.
### 9. **Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites.
### 10. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, notifying you via email.
### 11. **Contact Information**
If you have any questions about this Privacy Policy or your data protection rights, please contact us at:
THC HAIR REPLACEMENT ACADEMY LIMITED
65 ST HELIER AVENUE
MORDEN
SM46HY
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that your data protection rights have been violated.
.